Boost revenue through better user experience.

Struggling with your ecommerce site's performance? Our Baymard Institute-certified UX team, with 150,000+ hours of research, can pinpoint where to start improving—from homepage navigation to checkout processes.

Overcome uncertainty and boost your business success today.

Are you grappling with the complexities of digital commerce, feeling uncertain if your website's poor performance is an isolated issue or shared by others?

This ambiguity hampers your ability to make informed decisions, potentially impacting business outcomes.

Lack of clarity is not just frustrating but also urgent to address, as it stifles the growth and success that your business strives to achieve in an increasingly competitive market.

We can help with that.

Frequently asked questions

How does it work?

Here's what you can expect next:

  1. Representative Contact: A member of our team will contact you within the next 24 hours to confirm which page you wish to have reviewed. Your options include:

    • Homepage & Category Navigation
    • Product Detail Page
    • Product Lists & Filtering
    • On Site-Search
    • Cart & Checkout
    • Accounts & Self-Service Components

  2. Review: Once we confirm your page of choice, we will schedule our resources and perform the review. The review is recorded, edited, and prepped to be shared with you.

  3. Receiving Your Recording: After the review is complete, you will receive the recording to watch at your leisure. We’ll also include a calendar tool for you to schedule a follow-up call with our team.

  4. Follow-Up Discussion: During the follow-up call, we will discuss the review in detail, answer any questions you might have, and explore potential ideas or solutions tailored to your organization’s needs.

How much does it cost?

At Brilliance, our B2B UX Consult is a complimentary value-add service designed to enrich your overall experience with us. We believe in empowering our clients with insights that drive digital success, without any additional cost. This free service allows us to deliver targeted recommendations that enhance your user experience and support your business objectives. 

How long does the consult take?

The timeline for Brilliance's B2B UX Consult service is designed to be efficient and responsive to your needs. After you submit the form, you can expect to hear from us within 24 hours. Following this prompt follow-up, we aim to deliver the completed review within 2-3 weeks, depending on resource availability. This timeline ensures that we provide a thorough and high-quality analysis, tailored to enhance your business's digital experience. 

Can you implement the recommendations?

Absolutely, we can implement the recommendations from our B2B UX Consult. Included in our recommendations will be hours associated  Brilliance is well-equipped to handle a wide range of software development platforms. Our team of experts is dedicated to tailoring solutions that align with your business objectives and digital strategy. By leveraging our deep expertise, we ensure that the implementation is seamless and effectively enhances your user experience. Contact us to discuss how we can bring our recommendations to life for your business.

Can you review more than one page type?

Our free review service is designed to focus on a single page. As part of our paid services, we offer an extensive, in-depth review of your site. This comprehensive analysis is tailored to your needs, providing valuable insights to enhance your digital strategy. We invite you to reach out to our sales team for more details on how we can assist in elevating your online presence.